FAQs & Y Policies

Below are answers to some of our most frequently asked questions. If we did not answer your question, please give us a call at (617) 244-6050. Simply press "0" for the front desk. 

Membership Policies

Membership at the West Suburban YMCA is a privilege. Members must agree to abide by the rules and regulations of our Y and to adhere to the YMCA Code of Conduct. Management reserves the right to revoke, suspend or refuse membership at its sole discretion.  We are a family organization that values personal responsibility, honesty, caring, mutual respect and non-violence.

• Membership cards must be carried at all times and presented at each visit. Allowing someone else to use your card will subject you to loss of privileges.

• Membership renewals are due on the expiration date.  

• Parents are responsible for the supervision of their children while using our facilities unless the children are enrolled in a scheduled, supervised activity. Parents are expected to help enforce Y rules.  

• Reservations for racquetball courts may be made in advance by members only. Only three reservations may be made at a time.  

• The West Suburban YMCA reserves the right to take pictures/video of its participants for brochures/publications/web site and other marketing purposes. If you would prefer not to be photographed, please stop by the Front Desk and let us know in writing.  

• Personal Training is a member service, outside trainers are not allowed to teach in the facility without approval from Director of Fitness & Wellness.

• Neither health nor accident insurance is included in membership or program fees.  

• Failure to follow Y policies & procedures is grounds for membership termination without refund.

• The Fitness Center rules must be respected. An orientation to the fitness center is free and required upon joining the Y. Members must sign up for all cardio equipment and respect the 30-minute time limit.

• Goggles are required in the racquetball/squash court.

• The Board of Health requires that ALL swimmers MUST take a THOROUGH CLEANSING SHOWER just prior to entering the pool.

• Bathing suits are required in the whirlpool. 

Family Swim Policy

Every child under the age of seven must be in the pool one-on-one with an adult. Adults and parents accompanying their children, but not swimming, must remove their shoes and sit on the side of the pool. All swimmers must wear a swim cap. All swimmers must shower prior to entering the pool.